This book introduces readers to the options available in care settings, programs, and services. The second half of the book relates aspects of management?including leadership, human resources, marketing, regulatory and legal issues, and financing?to long-term care. The authors emphasize the need for flexibility in the long-term care system, recognizing that consumers may need different combinations of services and settings as they age. The importance of technology in care provision is also highlighted. Topics include: Residential, home, and community-based care services Cultural diversity and the delivery of services Chronic illness, with a focus on Alzheimer's and related dementias Hospice, palliative, and end-of-life care Consumer education and technology as self-help tools The design of long-term care facilities Management issues?human resources, marketing, legal, and ethical issues Long-term care financing sources Regulation of long-term care providers.