Pt. 1. Cultural Mapping Process in Dementia Services -- Ch. 1. Introduction to Issues and Working Assumptions -- Ch. 2. Culture and the Acculturation Continuum -- Ch. 3. Acquiring an Intercultural Knowledge Base -- Ch. 4. Language: A Key Point of Cultural Contact -- Ch. 5. Interaction Patterns, Roles, and Relationships -- Ch. 6. Values, Beliefs, and Cultural Norms -- Ch. 7. Sorting Factors Often Confused with Culture -- Pt. 2. Integration of Cultural Mapping Concepts -- Ch. 8. Special Professional and Provider Preparation -- Ch. 9. Cultural Mapping Process: A Summary -- Pt. 3. Supporting Intercultural Competency Development -- Ch. 10. Interculturally Capable Agency: The Ideal -- Ch. 11. Locating and Working with Cultural Brokers -- Ch. 12. Culturally Attuning the Dementia-Care Message -- Ch. 13. Intercultural Outreach and Networking -- Ch. 14. Highlighting Issues and Looking Ahead.