Pt. I. Alzheimer's Disease Patients and Their Environment. Unit 1. Communication in the Nursing Home. Unit 2. Communication Problems and Strengths of Patients with Alzheimer's Disease and Related Disorders. Unit 3. Other Communication Disorders in Alzheimer's Disease Patients. Unit 4. Effects of the Physical Environment on Communication and Recommendations for Improving Environmental Factors. Unit 5. Effects of the Psychosocial Environment on Communication and Steps for Improving Environmental Factors -- Pt. II. Examining Communication Skills of Professional Caregivers. Unit 6. Communication Strengths and Problems of Professionals Who Care for Patients with Alzheimer's Disease. Unit 7. Multicultural Issues in Nursing Homes. Unit 8. Verbal Abuse and Communication Neglect and Their Effects on Communication in Nursing Homes -- Pt. III. Building Communication Skills with Patients and Families. Unit 9. Positive Techniques for Successful Conversation with Alzheimer's Disease Patients. Unit 10. Positive Techniques for Handling Difficult Communication Situations with Alzheimer's Disease Patients. Unit 11. Positive Techniques for Communicating with Families of Alzheimer's Disease Patients. Unit 12. Direct Intervention Programs for Alzheimer's Disease Patients: Increasing Their Communication Opportunities in the Nursing Home -- App. I. Quizzes -- App. II. Overheads.