Introduction : the need for culturally sensitive health care / Nancy Waxler-Morrison and Joan M. Anderson -- 1. People of Central American descent / Danica Gleave, Natalie A. Chambers and Arturo S. Manes -- 2. People of Chinese descent / Ka-Ming Kevin Yue -- 3. People of Cambodian and Laotian descent / Chansokhy Anhaouy, Elizabeth Richardson and Nancy Waxler-Morrison -- 4. People of Iranian descent / Afsaneh Behjati-Sabet and Natalie A. Chambers -- 5. People of Japanese descent / Karen Kobayashi, Teruko Okabe, Kazuko Takahashi and Elizabeth Richardson -- 6. People of South Asian descent / Shashi Assanand, Maud Dias, Elizabeth Richardson, Natalie A. Chambers and Nancy Waxler-Morrison -- 7. People of Vietnamese descent / Dai-Kha Dinh, Soma Ganesan and Nancy Waxler-Morrison -- 8. Refugees in Canada / Natalie A. Chambers and Soma Ganesan -- Conclusion : delivering culturally responsive health care / Joan M. Anderson, Sheryl Reimer Kirkham, Nancy Waxler-Morrison, Carol Herbert, Maureen Murphy and Elizabeth Richardson.
Reviews some basci health beliefs and practices associated with a number of cultral and religious groups. Intended to help providers learn about the possible expectations that patients and residents may have for their care.
Contents: Foundation stones. Understanding cultural competence in health care / Rani Srivastava. Culture: perspectives, myths, and misconceptions / Rani Srivastava. Culture care framework I: overview and cultural sensitivity / Rani Srivastava. Culture care framework II: cultural knowledge, resources, and bridging the gap / Rani Srivastava -- Universally applicable cultural knowledge. Cross-cultural communication / Rani Srivastava. Working with interpreters in healthcare settings / Rani Srivastava. Caring for diverse families / Salma Debs-Ivall. A working guide to illness beliefs and paths of healing / Raju Hajela -- Specific cultural considerations. The beginning of life (the perinatal period) / Nancy Watts and Claire McDonald. The end of life / Ann Pottinger, Athina Perivolaris, and David Howes. Mental health practice / Hung-Tat (Ted) Lo and Ann Pottinger. Immigrant womenâ€™s health / Ilene Hyman and Sepali Guruge. Pain management / Mona Sawhney. Caring-healing and complementary therapies / Sheila M. Lewis.
Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.