There is much discussion around cultural sensitivity and cultural expertise, but now the discussion has shifted to cultural sensibility, which is a deliberate behavior that proactively provides an enriched provider consumer/patient interaction, where the health care provider acknowledges cultural issues and situations through thoughtful reasoning, responsiveness, and discreet (attentive, considerate, and observant) interactions. In this highly practical and informative handbook, author Sally Ellis Fletcher offers healthcare providers a process that encourages them to first consider their own attitudes, biases, beliefs, and prejudices through self-reflection. Cultural Sensibility in Healthcare challenges readers to examine cultural issues beyond just theory and to instead explore culture as it affects your professional role thus creating culturally sensibility health care
This text provides numerous techniques for cultural self-assessment and cultural patient assessment. Its unique framework for self-assessment--considered to be a highly important facet of developing culturally competent nursing care--is based on the Cultural Competency Staircase Model, a self-assessment model developed by the author who has over 30 years of clinical practice in culturally diverse settings. The text begins by defining cultural competency and describes how nurses can use the Staircase Model to determine their level of cultural competence. Emphasis is placed on developing cross-cultural communication skills and resolving cross-cultural conflicts. The book provides tools for the cultural assessment of patients and focuses on working with culturally diverse colleagues and patient populations. Using case vignettes, it presents problematic clinical scenarios related to cultural diversity and discusses how to resolve them. Each chapter opens with learning objectives and glossary terms and ends with key points, NCLEX-RN review questions and a list of additional resources.The AACN Cultural Competencies for Baccalaureate Graduates are addressed in each chapter. Key Features: Provides multiple strategies to assist nurses in facilitating cultural competency Introduces an easy-to-follow self-assessment model for nursing students and novice nurses Covers working with culturally diverse colleagues, care of bariatric patients, and care of new immigrants Includes challenging case scenarios drawn from real life situations Designed for use throughout undergraduate curriculum
Contents: Foundation stones. Understanding cultural competence in health care / Rani Srivastava. Culture: perspectives, myths, and misconceptions / Rani Srivastava. Culture care framework I: overview and cultural sensitivity / Rani Srivastava. Culture care framework II: cultural knowledge, resources, and bridging the gap / Rani Srivastava -- Universally applicable cultural knowledge. Cross-cultural communication / Rani Srivastava. Working with interpreters in healthcare settings / Rani Srivastava. Caring for diverse families / Salma Debs-Ivall. A working guide to illness beliefs and paths of healing / Raju Hajela -- Specific cultural considerations. The beginning of life (the perinatal period) / Nancy Watts and Claire McDonald. The end of life / Ann Pottinger, Athina Perivolaris, and David Howes. Mental health practice / Hung-Tat (Ted) Lo and Ann Pottinger. Immigrant womenâ€™s health / Ilene Hyman and Sepali Guruge. Pain management / Mona Sawhney. Caring-healing and complementary therapies / Sheila M. Lewis.
Reviews some basci health beliefs and practices associated with a number of cultral and religious groups. Intended to help providers learn about the possible expectations that patients and residents may have for their care.
Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.