This book is a comprehensive look at the growing practice of telephone triage nursing. Despite the prevalence of the practice, little education and few resources are available for nurses interested in this form of practice. The authors address the history of telephone triage, the role of telephone triage nursing in health care, theories supporting the practice, quality and risk management principles, program design, and a comprehensive look at clinical practice. Practicial tips and real-life examples will illustrate and support the content..
Endorsed by the American Academy of Ambulatory Care Nursing
This information guide is for parents and caregivers of young children who have difficulty socializing and interacting with others. TalkAbility offers simple approaches to parents in helping their children develop better social skills for engaging in conversations and making friends. The ideas in this book are useful for children with a diagnosis of Asperger’s Syndrome (AS), High Functioning Autism (HFA), Nonverbal Learning Disorder (NLD), or no diagnosis at all.