This resource provides scope and practice guidance specific to the ambulatory subspecialty of Telehealth. The standards promote effective clinical and administrative management of the increasingly complex telehealth nursing roles and responsibilities. Sixteen standards are included along with competencies for telehealth registered nurses, nurse executives, administrators, and managers. Use the publication as a tool to advance professional nursing practice, patient health, and the performance outcomes of telehealth institutions. This resource is ideal for writing policies, procedures, job descriptions; orienting staff; planning for Joint Commission surveys; and increasing the quality and safety of patient care..
Including all of the information necessary for safe, competent practice, this is a practical, hands-on educational and training resource for nurses working in telephonic health care settings. It delivers the requisite tools and instruction for optimizing patient communication, performing assessments, and providing effective care of chronic conditions. Moving step-by-step from simple to complex information, the resource de-mystifies the process of telephonic nursing care and describes numerous tools such as learning outcomes, algorithms, exercises to reinforce learning, case studies, and critical thinking questions that help readers develop and hone telehealth nursing skills