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Handbook of human performance technology : a comprehensive guide for analyzing and solving performance problems in organizations

https://librarycatalogue.vch.ca/en/permalink/catalog116379
Author
Stolovitch, Harold D.
Keeps, Erica J.
Call Number
HF 5549.5 P37 H36 1992
Location
Vancouver Community
Title
Handbook of human performance technology : a comprehensive guide for analyzing and solving performance problems in organizations
Author
Stolovitch, Harold D.
Keeps, Erica J.
Responsibility
Harold D. Stolovitch, Erica J. Keeps, editors
Place
San Francisco, CA
Publisher
Jossey-Bass Publishers
Year Published
1992
Physical Description
xliii, 817 p. ; 26 cm
Series
Jossey-Bass management series.
Subjects
Employee performance appraisal - Handbooks
Performance technology - Handbooks, manuals, etc.
Organizational effectiveness
Organizational behavior
Employee motivation
Abstract
"In forty-four original chapters, leading researchers and practitioners offer a state-of-the-art perspective on the evolving field of HPT--a study of technologies designed to enhance human performance and capabilities in the workplace. The handbook explains what the field is about, what functions it embraces, and how its practices can significantly benefit organizations." "Contributors trace the historical roots of HPT, explain its theoretical underpinnings, and unveil an array of models and techniques that have proven effective in enhancing individual and organizational performance. Included is advice on how best to structure classroom teaching, on-the-job training, and distance education. The handbook presents an array of noninstructional interventions focused on transforming organizational cultures and human resource systems and improving productivity." "Finally, it explores the major issues facing HPT professionals today, such as demonstrating the financial benefits of Human Performance Technology work to clients, developing ethical standards, and practicing HPT abroad."-- book jacket
Notes
Includes bibliographical references and index
ISBN
155542385X
Format
Book
Location
Vancouver Community
Call Number
HF 5549.5 P37 H36 1992
Less detail

On the mend : revolutionizing healthcare to save lives and transform the industry

https://librarycatalogue.vch.ca/en/permalink/catalog119071
Author
Toussaint, John
Gerard, Roger A
Adams, Emily
Call Number
W84 T68 2010
Location
Richmond Hospital
Lions Gate Hospital
Vancouver Community
Title
On the mend : revolutionizing healthcare to save lives and transform the industry
Author
Toussaint, John
Gerard, Roger A
Adams, Emily
Responsibility
by John Toussaint and Roger A. Gerard ; with Emily Adams
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2010
Physical Description
vii, 181 p.
Subjects
Health Care Reform--United States
Medical care, Cost of--United States--Evaluation
Organizational behavior
Lean manufacturing
Notes
Includes index
ISBN
9781934109274
1934109274
Format
Book
Location
Richmond Hospital
Lions Gate Hospital
Vancouver Community
Call Number
W84 T68 2010
Less detail

Organizational behavior, theory, and design in health care

https://librarycatalogue.vch.ca/en/permalink/catalog118304
Author
Borkowski, Nancy
Call Number
W 84.1 B734 2009
Location
Vancouver Community
Title
Organizational behavior, theory, and design in health care
Author
Borkowski, Nancy
Responsibility
Nancy Borkowski
Place
Sudbury, Mass.
Publisher
Jones and Bartlett,
Year Published
c2009.
Physical Description
xix, 510 p. : ill. ; 26 cm.
Subjects
Organizational behavior
Health Services Administration
Group Processes
Health Personnel--psychology
Organizational Culture
Personnel Management
Abstract
Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Conflict management, decision making, and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management -- Overview and history of organization theory -- Strategy and structure -- Organization structures : contextual dimension -- Organization design parameters : internal characteristics.
Notes
Includes bibliographical references and index.
ISBN
9780763742850
Format
Book
Location
Vancouver Community
Call Number
W 84.1 B734 2009
Less detail

Organizational transformation in health care : a work in progress

https://librarycatalogue.vch.ca/en/permalink/catalog118632
Author
Andrews, Heather A.
Call Number
W 84 DC2 O6 1994
Location
Vancouver Community
Title
Organizational transformation in health care : a work in progress
Author
Andrews, Heather A.
Place
San Francisco
Publisher
Jossey-Bass
Year Published
c1994
Physical Description
264 p.
Subjects
Delivery of Health Care
Organizational Innovation
Organizational change
Organizational behavior
Abstract
"...the account--as it is happening--by members of the senior executive team of a major Canadian teaching hospital of their experiences with orgnizational transformation, total quality management and reengineering."
ISBN
0787900370
Format
Book
Location
Vancouver Community
Call Number
W 84 DC2 O6 1994
Less detail