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Health interview surveys : towards international harmonization of methods and instruments

https://librarycatalogue.vch.ca/en/permalink/catalog116984
Author
de Bruin, A.
Nossikov, A.
Picavet, H.S.J.
Call Number
WA 950 H426 1996
Location
Vancouver Community
Title
Health interview surveys : towards international harmonization of methods and instruments
Author
de Bruin, A.
Nossikov, A.
Picavet, H.S.J.
Responsibility
edited by A. deBruin, H.S.J. Picavet and A. Nossikov
Place
Voorburg, Netherlands
Publisher
WHO
Year Published
1996
Physical Description
xiii, 161 p. ; 24 cm
Series
WHO Regional Publications. European series #58
Subjects
Data Collection
Health Status Indicators
Health Surveys
Interviews - Methods
ISBN
9289013222
9789289013222
Format
Book
Location
Vancouver Community
Call Number
WA 950 H426 1996
Less detail

Measuring and improving patient satisfaction

https://librarycatalogue.vch.ca/en/permalink/catalog117563
Author
Shelton, Patrick J.
Call Number
W85 S54 2000
Location
Richmond Hospital
Title
Measuring and improving patient satisfaction
Author
Shelton, Patrick J.
Responsibility
Patrick J. Shelton
Place
Gaithersburg, MD
Publisher
Aspen Publishers
Year Published
2000
Physical Description
xxiii, 510 p. : ill.
Subjects
Patient Satisfaction
Data Collection
Quality assurance, Health care - Organization and administration
Organizational Innovation
Staff Development
Notes
Includes bibliographical references and index.
ISBN
0834210746
9780834210745
Format
Book
Location
Richmond Hospital
Call Number
W85 S54 2000
Less detail
Author
Fink, Arlene
Call Number
HN 29 S724 1995
Location
Vancouver Community
Title
The survey kit
Author
Fink, Arlene
Place
Thousand Oaks, CA
Publisher
Sage Publications
Year Published
1995
Physical Description
9 vol. ; 23 cm
Subjects
Data Collection
Health Surveys
Abstract
Vol. 1 The survey handbook / Arlene Fink ; Vol. 2 How to ask survey questions / Arlene Fink ; Vol. 3 How to conduct self-administered and mail surveys / Linda B. Bourgue, Eve P. Fiedler ; Vol. 4 How to conduct interviews by telephone and in person / James H. Frey, Sabine Mertens Oishi ; Vol. 5 How to design surveys / Arlene Fink ; Vol. 6 How to sample in surveys / Arlene Fink ; Vol. 7 How to measure survey reliability and validity / Mark S. Litwin ; Vol. 8 How to analyze survey data / Arlene Fink ; Vol. 9 How to report on surveys / Arlene Fink
ISBN
0803973888
9780803973886
Format
Kit
Location
Vancouver Community
Call Number
HN 29 S724 1995
Less detail