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Customer service : natural as child's play

https://librarycatalogue.vch.ca/en/permalink/catalog117708
Call Number
V 715 2004
Location
Vancouver Community
Title
Customer service : natural as child's play
Responsibility
Coastal Training Technologies
Place
Virginia
Publisher
Coastal Training Technologies
Year Published
2004
Physical Description
1 videocassette (26:00) + 1 booklet
1 DVD
Subjects
Communication
Customer service
Public Relations
Abstract
How to provide quality service in the healthcare environment.
Format
DVD
Location
Vancouver Community
Call Number
V 715 2004
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Striking to the heart of the matter : selected readings on gender and HIV

https://librarycatalogue.vch.ca/en/permalink/catalog118159
Author
Amaratunga, Carol Mallette, 1948
Gahagan, Jacqueline C
Call Number
WC 503.4 DC2 S85 2002
Location
Vancouver Community
Title
Striking to the heart of the matter : selected readings on gender and HIV
Author
Amaratunga, Carol Mallette, 1948
Gahagan, Jacqueline C
Responsibility
edited by Carol Amaratunga and Jacqueline Gahagan ; assistant editors: Susan Rolston, Barbara Clow
Place
Halifax, N.S.
Publisher
Atlantic Centre of Excellence for Women's Health
Year Published
c2002.
Physical Description
vi, 106 p.; 22 cm.
Subjects
HIV Infections--Social Aspects--Canada
AIDS (Disease) in women--Social Aspects--Canada
Acquired immunodeficiency syndrome - Canada
Abstract
The economic cost of HIV/AIDS in Canada -- Changing the balance of power: the Listen UP! research project and participatory research with marginalized communities -- Gender, injection drug use and HIV risk in Ontario, Canada -- HIV/AIDS and Aboriginal women in Canada -- HIV counselling and testing among pregnant women in Canada: best practices -- Gender differences in results of a programme to promote the sexual health of high school students in Nova Scotia -- HIV prevention programmes and female prostitutes: the Canadian context.
Notes
Includes bibliographical references
ISBN
0968479758
Format
Book
Location
Vancouver Community
Call Number
WC 503.4 DC2 S85 2002
Less detail