Understanding influence -- What is influence and why do I need it? -- Rules of the game -- Understanding and using your power -- The power of image -- Communicating effectively -- Why politics? -- Using influence -- Setting goals and making things happen -- Making connections and building coalitions -- Negotiating for what you want -- Dealing with difficult people and situations -- Putting influence to work -- Telling nursingâ€™s story -- Managing your career -- (Nursing) practice makes perfect -- Preparing your successors -- Leaving your legacy
Board basics -- Hospital governance trends -- What nurses need to know to get on board(s) -- Top competencies for successful board service -- Planning your path to board service -- Serving as a productive board member -- What's holding you (nurses) back?
Making your acquaintance -- When talk's not cheap -- Appearances are (almost) everything -- Interviewing -- Meetings still matter -- Communication technology -- Avoiding blunders with social media -- Mingling amongst the cocktail set -- How dining etiquette and business success go hand in hand -- Thank-you notes and business letters -- Jet setting to success -- Going global