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Cultural competency in managed behavioral healthcare

https://librarycatalogue.vch.ca/en/permalink/catalog116840
Call Number
WA 300 C85 1999
Location
Vancouver Community
Title
Cultural competency in managed behavioral healthcare
Responsibility
edited by Vivian Jackson, Luisa Lopez
Place
Providence, RI
Publisher
Manisses Communications Group
Year Published
1999
Physical Description
284 p. ; 28 cm
Subjects
Attitude of Health Personnel
Cultural Diversity
Delivery of Health Care
Multiculturalism
Ethnic Groups
Minorities - Health care
Cross-Cultural Comparison
Notes
Includes bibliographical references
ISBN
188493756X
9781884937569
Format
Book
Location
Vancouver Community
Call Number
WA 300 C85 1999
Less detail

Cultural diversity in health and illness

https://librarycatalogue.vch.ca/en/permalink/catalog117481
Author
Spector, Rachel E.
Edition
4th ed.
Call Number
WA300 S732 1996
Location
Vancouver Community
Title
Cultural diversity in health and illness
Author
Spector, Rachel E.
Edition
4th ed.
Place
Stamford, CT
Publisher
Appleton & Lange
Year Published
1996
Physical Description
xv, 407 p.
Subjects
Attitude of Health Personnel
Attitude to Health
Attitude to Death
Cross-Cultural Comparison
ISBN
0838513972
9780838513972
Format
Book
Location
Vancouver Community
Call Number
WA300 S732 1996
Less detail

Cultural sensibility in healthcare : a personal & professional guidebook

https://librarycatalogue.vch.ca/en/permalink/catalog120717
Author
Fletcher, Sally N. Ellis
Call Number
ONLINE WA300 F44 2015
URL
View Ebook
Title
Cultural sensibility in healthcare : a personal & professional guidebook
Author
Fletcher, Sally N. Ellis
Responsibility
Sally N. Ellis Fletcher.
Place
Indianapolis
Publisher
Sigma Theta Tau International
Year Published
2015
Subjects
Cultural Competence
Cultural Diversity
Delivery of Health Care
Attitude of Health Personnel
Abstract
There is much discussion around cultural sensitivity and cultural expertise, but now the discussion has shifted to cultural sensibility, which is a deliberate behavior that proactively provides an enriched provider consumer/patient interaction, where the health care provider acknowledges cultural issues and situations through thoughtful reasoning, responsiveness, and discreet (attentive, considerate, and observant) interactions. In this highly practical and informative handbook, author Sally Ellis Fletcher offers healthcare providers a process that encourages them to first consider their own attitudes, biases, beliefs, and prejudices through self-reflection. Cultural Sensibility in Healthcare challenges readers to examine cultural issues beyond just theory and to instead explore culture as it affects your professional role thus creating culturally sensibility health care
ISBN
9781937554958
9781937554972
Format
Ebook
Call Number
ONLINE WA300 F44 2015
URL
http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1004311&site=ehost-live
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Ending nurse-to-nurse hostility : why nurses eat their young and each other

https://librarycatalogue.vch.ca/en/permalink/catalog121623
Author
Bartholomew, Kathleen
Edition
2nd ed.
Call Number
ONLINE WY87 B37 2014
URL
View Ebook
Title
Ending nurse-to-nurse hostility : why nurses eat their young and each other
Author
Bartholomew, Kathleen
Responsibility
Kathleen Bartholomew
Edition
2nd ed.
Place
Danvers, MA
Publisher
HCPro
Year Published
2014
Subjects
Nursing Staff, Hospital -- organization & administration
Hostility
Interprofessional Relations
Attitude of Health Personnel
Morale
Abstract
.... provides staff nurses and their managers with the knowledge they need to: Identify verbal abuse, bullying, and other detrimental behaviors; Develop responses to defuse or head off such behaviors; Create positive alternatives to hostility.
ISBN
9781615692811
9781556451676
Format
Ebook
Call Number
ONLINE WY87 B37 2014
URL
http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=782700&site=ehost-live
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Zapp! : empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs

https://librarycatalogue.vch.ca/en/permalink/catalog118556
Author
Byham, William C.
Call Number
WX 153 B94 1993
Location
Vancouver Community
Title
Zapp! : empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs
Author
Byham, William C.
Responsibility
William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna
Place
New York
Publisher
Fawcett Columbine
Year Published
c1993
Physical Description
309 p. : ill. ; 21 cm
Subjects
Attitude of Health Personnel
Motivation
Patient Advocacy
Professional-Patient Relations
Quality assurance - Healthcare
Quality of Health Care
Hospital Administration
Abstract
"Reveals how health care providers can revitalize medicine - and help control costs - by taking control of their jobs, improving existing processes, sharing decision-making, boosting one another's self-esteem and rising to face challenges together. The book also zeroes in on the special needs, rights, and responsibilities of patients."
Notes
Adapted from : Zapp! : The lightning of empowerment
ISBN
0449908852
Format
Book
Location
Vancouver Community
Call Number
WX 153 B94 1993
Less detail