You've had it happen to you: Someone erupts and you sit there speechless, your own emotions "flood" and you're left feeling frustrated and angry. You've seen it happen to others: Disputes bring your workplace to a halt - and mishandled anger damages relationships and stifles teamwork. But the good news is: You can learn to manage other people's anger and turn it into a catalyst for positive change, with the help of this video training program. You'll discover dozens of anger-reducing techniques you can use with your co-workers, customers, employees, and bosses. Seminar before an audience, accompanied by dramatizations. Offers 21 tools and techniques for dealing with anger in the workplace. Volume 1, how to deal with confrontation, how to react to silence, how to keep yourself calm, and how to concentrate on solutions. Volume 2, things to do before jumping into an angry situation, recognize and reduce conflict conditions, finding a neutral environment, how to handle hostility.
Part 1 (102 min.) --
part 2 (77 min.).
Directed by Matthew A. Keller ; produced by Billy Reilly.
This four-part series provides a comprehensive view of the care nurses need to provide to individuals with acute coronary syndrome in inpatient and outpatient settings. The patients are then followed during their post-procedure period as well as during cardiac rehabilitation.
CD-ROM contains scripts of each program and study guides.
This program describes the safe administration of medication by injection: subcutaneous, intradermal, intramuscular and into an intravenous injection port (parenteral medication administration). Included in this program is discussion of themandatory use of safer needle devices to prevent needlestic injuries.
1. Early pregnancy (0-14 weeks) 11 min. -- 2. Mid-pregnancy (15-27 weeks) 10 min. -- 3. Preparing to give birth (28 weeks-birth) 9 min. -- 4. Giving birth 12 min. -- 5. Early days with your baby 11 min. -- 6. First 6 to 8 weeks at home 16 min. -- 7. Pre-conception - planning for a pregnancy 4 min.
This DVD is a companion to Baby's Best Chance : Parents' Handbook of Pregnancy and Baby Care. It provides information about planning for and having a healthy pregnancy and childbirth, as well as care of your baby in the weeks following birth.
The DVD is divided into 7 chapters. In the first 6 chapters we follow 4 BC women as they share their personal prenatal journeys and welcome their new babies into their lives. Chapter 7 highlights things to consider in planning for a healthy pregnancy, before becoming pregnant.
For more detailed information please refer to the Baby's Best Chance handbook and the resources listed at the end of each chapter in this video.
"How can a nurse deliver effective and compassionate health care to people who use drugs? Bevel Up ... follows a team of street nurses as they reach out to youth, sex workers and street entrenched men and women in the alleys and hotels of Vancouverâ€™s inner city. Most importantly, the nurses reflect on attitudes they bring to their work - attitudes that can make or break the relationship needed to successfully provide practical and non-judgmental health care."--container.
Drawing on the insights of nurses, doctors, outreach workers, medical interpreters and patients ... it helps to integrate cultural awareness and skill building into training programs for all health professionals.
Using the subject of cancer, this video explores ways that differences in culture, race, and ethnicity affect health and the delivery of health care services.