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Cross-cultural caring : a handbook for health professionals in western Canada

https://librarycatalogue.vch.ca/en/permalink/catalog116096
Author
Waxler-Morrison, Nancy
Anderson, Joan Madge
Richardson, Elizabeth.
Call Number
WA 300 C763 1990
Location
Vancouver Community
Title
Cross-cultural caring : a handbook for health professionals in western Canada
Author
Waxler-Morrison, Nancy
Anderson, Joan Madge
Richardson, Elizabeth.
Responsibility
edited by Nancy Waxler-Morrison, Joan Anderson, and Elizabeth Richardson
Place
Vancouver, B.C.
Publisher
University of British Columbia Press
Year Published
1990
Physical Description
vi, 272 p. ; 23 cm.
Subjects
Ethnic Groups - Canada
Cross-Cultural Comparison - Canada
Attitude to Health
ISBN
0774803436
9780774803434
Location
Vancouver Community
Call Number
WA 300 C763 1990
Less detail

Cultural competency in managed behavioral healthcare

https://librarycatalogue.vch.ca/en/permalink/catalog116840
Call Number
WA 300 C85 1999
Location
Vancouver Community
Title
Cultural competency in managed behavioral healthcare
Responsibility
edited by Vivian Jackson, Luisa Lopez
Place
Providence, RI
Publisher
Manisses Communications Group
Year Published
1999
Physical Description
284 p. ; 28 cm
Subjects
Attitude of Health Personnel
Cultural Diversity
Delivery of Health Care
Multiculturalism
Ethnic Groups
Minorities - Health care
Cross-Cultural Comparison
Notes
Includes bibliographical references
ISBN
188493756X
9781884937569
Format
Book
Location
Vancouver Community
Call Number
WA 300 C85 1999
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Cross-cultural caring : a handbook for health professionals

https://librarycatalogue.vch.ca/en/permalink/catalog117480
Author
Waxler-Morrison, Nancy
Anderson, Joan Madge.
Richardson, Elizabeth.
Chambers, Natalie A.
Edition
2nd ed.
Call Number
WA300 C767 2005
Location
Richmond Hospital
Vancouver Community
Title
Cross-cultural caring : a handbook for health professionals
Author
Waxler-Morrison, Nancy
Anderson, Joan Madge.
Richardson, Elizabeth.
Chambers, Natalie A.
Edition
2nd ed.
Place
Vancouver
Publisher
University of B.C. Press
Year Published
2005
Physical Description
365 p.
Subjects
Minority Groups - British Columbia
Cross-cultural comparison - British Columbia
Hosptial-patient relations
Abstract
Introduction : the need for culturally sensitive health care / Nancy Waxler-Morrison and Joan M. Anderson -- 1. People of Central American descent / Danica Gleave, Natalie A. Chambers and Arturo S. Manes -- 2. People of Chinese descent / Ka-Ming Kevin Yue -- 3. People of Cambodian and Laotian descent / Chansokhy Anhaouy, Elizabeth Richardson and Nancy Waxler-Morrison -- 4. People of Iranian descent / Afsaneh Behjati-Sabet and Natalie A. Chambers -- 5. People of Japanese descent / Karen Kobayashi, Teruko Okabe, Kazuko Takahashi and Elizabeth Richardson -- 6. People of South Asian descent / Shashi Assanand, Maud Dias, Elizabeth Richardson, Natalie A. Chambers and Nancy Waxler-Morrison -- 7. People of Vietnamese descent / Dai-Kha Dinh, Soma Ganesan and Nancy Waxler-Morrison -- 8. Refugees in Canada / Natalie A. Chambers and Soma Ganesan -- Conclusion : delivering culturally responsive health care / Joan M. Anderson, Sheryl Reimer Kirkham, Nancy Waxler-Morrison, Carol Herbert, Maureen Murphy and Elizabeth Richardson.
Notes
Includes bibliographical references and index
ISBN
9780774812559
Format
Book
Location
Richmond Hospital
Vancouver Community
Call Number
WA300 C767 2005
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Cultural diversity in health and illness

https://librarycatalogue.vch.ca/en/permalink/catalog117481
Author
Spector, Rachel E.
Edition
4th ed.
Call Number
WA300 S732 1996
Location
Vancouver Community
Title
Cultural diversity in health and illness
Author
Spector, Rachel E.
Edition
4th ed.
Place
Stamford, CT
Publisher
Appleton & Lange
Year Published
1996
Physical Description
xv, 407 p.
Subjects
Attitude of Health Personnel
Attitude to Health
Attitude to Death
Cross-Cultural Comparison
ISBN
0838513972
9780838513972
Format
Book
Location
Vancouver Community
Call Number
WA300 S732 1996
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Zapp! : empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs

https://librarycatalogue.vch.ca/en/permalink/catalog118556
Author
Byham, William C.
Call Number
WX 153 B94 1993
Location
Vancouver Community
Title
Zapp! : empowerment in health care : how to improve patient care, increase employee job satisfaction, and lower health care costs
Author
Byham, William C.
Responsibility
William C. Byham with Jeff Cox, Kathy Harper Shomo, and Sharyn Materna
Place
New York
Publisher
Fawcett Columbine
Year Published
c1993
Physical Description
309 p. : ill. ; 21 cm
Subjects
Attitude of Health Personnel
Motivation
Patient Advocacy
Professional-Patient Relations
Quality assurance - Healthcare
Quality of Health Care
Hospital Administration
Abstract
"Reveals how health care providers can revitalize medicine - and help control costs - by taking control of their jobs, improving existing processes, sharing decision-making, boosting one another's self-esteem and rising to face challenges together. The book also zeroes in on the special needs, rights, and responsibilities of patients."
Notes
Adapted from : Zapp! : The lightning of empowerment
ISBN
0449908852
Format
Book
Location
Vancouver Community
Call Number
WX 153 B94 1993
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The doctor's communication handbook

https://librarycatalogue.vch.ca/en/permalink/catalog118678
Author
Tate, Peter
Edition
6th ed
Call Number
W87 T38 2010
Location
Richmond Hospital
Title
The doctor's communication handbook
Author
Tate, Peter
Responsibility
Peter Tate
Edition
6th ed
Place
Oxford ; Seattle
Publisher
Radcliffe Pub
Year Published
2010
Physical Description
ix, 192 p. : ill.
Subjects
Physician and patient
Communication in medicine
Physician-Patient Relations
Communication
Abstract
This book has established itself as a key text for all doctors, whatever their experience and wherever they practice. The role of doctors is changing: where doctors were once seen as a repository of knowledge and experience, the internet now gives many patients immediate access to a vast amount of detailed information – more than any doctor could expect to hold in their head. As patients become participants, doctors are increasingly adjusting to new roles and forms of communication - from tellers and controllers to listeners, sharers and interpreters. This new edition of The Doctor’s Communication Handbook takes these latest developments into account, with an entirely new chapter on the essentials of good doctoring. Conversational in tone and spiced as ever with lighthearted but informative cartoons, it remains a key text for doctors at all levels and in all settings. It will be of particular value to candidates sitting the new Membership of the Royal College of General Practitioners (nMRCGP) examination, particularly the Clinical Skills Examination (CSE), and to undergraduate medical students.
ISBN
9781846193927
1846193923
Format
Book
Location
Richmond Hospital
Call Number
W87 T38 2010
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Providing culturally and linguistically competent health care

https://librarycatalogue.vch.ca/en/permalink/catalog119043
Call Number
W84.1 P96 2006
Location
Vancouver Community
Title
Providing culturally and linguistically competent health care
Responsibility
executive editor, Lisa Tinoco
Place
Oakbrook Terrace, Ill.
Publisher
Joint Commission Resources
Year Published
2006
Physical Description
145 p.
Subjects
Transcultural medical care
Minorities - medical care
Communication in medicine
Intercultural communication
Abstract
Language, health literacy, and their effects on the safe provision of care -- Overcoming health barriers through cultural competence -- The role of community in cultural competence -- Developing and training staff to be culturally competent -- The business case for cultural and linguistic competence
ISBN
9780866889452
0866889450
Format
Book
Location
Vancouver Community
Call Number
W84.1 P96 2006
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Cultural sensibility in healthcare : a personal & professional guidebook

https://librarycatalogue.vch.ca/en/permalink/catalog120717
Author
Fletcher, Sally N. Ellis
Call Number
ONLINE WA300 F44 2015
URL
View Ebook
Title
Cultural sensibility in healthcare : a personal & professional guidebook
Author
Fletcher, Sally N. Ellis
Responsibility
Sally N. Ellis Fletcher.
Place
Indianapolis
Publisher
Sigma Theta Tau International
Year Published
2015
Subjects
Cultural Competence
Cultural Diversity
Delivery of Health Care
Attitude of Health Personnel
Abstract
There is much discussion around cultural sensitivity and cultural expertise, but now the discussion has shifted to cultural sensibility, which is a deliberate behavior that proactively provides an enriched provider consumer/patient interaction, where the health care provider acknowledges cultural issues and situations through thoughtful reasoning, responsiveness, and discreet (attentive, considerate, and observant) interactions. In this highly practical and informative handbook, author Sally Ellis Fletcher offers healthcare providers a process that encourages them to first consider their own attitudes, biases, beliefs, and prejudices through self-reflection. Cultural Sensibility in Healthcare challenges readers to examine cultural issues beyond just theory and to instead explore culture as it affects your professional role thus creating culturally sensibility health care
ISBN
9781937554958
9781937554972
Format
Ebook
Call Number
ONLINE WA300 F44 2015
URL
http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1004311&site=ehost-live
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Ending nurse-to-nurse hostility : why nurses eat their young and each other

https://librarycatalogue.vch.ca/en/permalink/catalog121623
Author
Bartholomew, Kathleen
Edition
2nd ed.
Call Number
ONLINE WY87 B37 2014
URL
View Ebook
Title
Ending nurse-to-nurse hostility : why nurses eat their young and each other
Author
Bartholomew, Kathleen
Responsibility
Kathleen Bartholomew
Edition
2nd ed.
Place
Danvers, MA
Publisher
HCPro
Year Published
2014
Subjects
Nursing Staff, Hospital -- organization & administration
Hostility
Interprofessional Relations
Attitude of Health Personnel
Morale
Abstract
.... provides staff nurses and their managers with the knowledge they need to: Identify verbal abuse, bullying, and other detrimental behaviors; Develop responses to defuse or head off such behaviors; Create positive alternatives to hostility.
ISBN
9781615692811
9781556451676
Format
Ebook
Call Number
ONLINE WY87 B37 2014
URL
http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=782700&site=ehost-live
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9 records – page 1 of 1.