Ostomy Management, First Edition, is one of three volumes in the Series that follows the Curriculum Blueprint designed by the Wound, Ostomy and Continence Nurses Society (WOCN). It is the ideal reference for anyone seeking certification as an ostomy or continence nurse, as well as anyone who manages patients needing fecal and urinary diversions, or ostomy management..
This volume provides time-tested tools, templates, and guidance that new nurse managers, administrators, and educators can use immediately to effectively manage staff and supplies while promoting quality patient care. It provides strategies for resolving common issues that can be easily adapted to individual situations and it illustrates how specific departmental needs fit into an overall operational picture. The book covers in detail all aspects of supply management, including the budgeting skills required for cost-effective purchases and supply utilization, and department budgeting. It provides tools for labor and productivity issues, including staffing models that facilitate waste reduction and increased efficiency. Strategies for effective communication with staff, colleagues, and senior management are presented, along with techniques for successful design and facilitation of meetings, conflict resolution, time management, and a working knowledge of health care finance. Case studies illustrate best approaches and successful resolutions to a variety of management challenges.