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Cooling out : a field guide to managing disruptive behavior

https://librarycatalogue.vch.ca/en/permalink/catalog115958
Author
Addiction Research Foundation (ARF)
Call Number
V 458 1994
Location
Vancouver Community
Title
Cooling out : a field guide to managing disruptive behavior
Author
Addiction Research Foundation (ARF)
Place
Toronto, ON
Publisher
Addiction Research Foundation
Year Published
1994
Physical Description
1 videocassette (30:00) : sd, col. ; 1/2" VHS with user's guide
Subjects
Public Relations
Interpersonal Relations
Conflict (Psychology)
Aggression
Abstract
Anyone who comes into contact with the public may face various types of disruptive behavior: threats, crying, yelling, sexual harassment, destruction of property, assault or other conduct that could pose a threat to physical safety. Cooling Out will help you learn to manage these types of situations.
Format
Video
Location
Vancouver Community
Call Number
V 458 1994
Less detail

Let 'em go : how to support youth in creating their own solutions

https://librarycatalogue.vch.ca/en/permalink/catalog116630
Author
Breland, Kim
Tupker, Elsbeth
West, Paulette
Addiction Research Foundation (ARF)
Call Number
WM 270 L38 1998
Location
Vancouver Community
Title
Let 'em go : how to support youth in creating their own solutions
Alternate Title
How to support youth in creating their own solutions : learning from the Street-Involved Youth Harm Reduction Project (SIYHRP)
Author
Breland, Kim
Tupker, Elsbeth
West, Paulette
Addiction Research Foundation (ARF)
Place
Toronto
Publisher
Addiction Research Foundation, a division of the Centre for Addiction and Mental Health
Year Published
1998
Physical Description
x, 64 p. : ill ; 25 cm
Subjects
Harm reduction - In adolescence
Substance abuse - In adolescence
Format
Booklet
Location
Vancouver Community
Call Number
WM 270 L38 1998
Less detail

On the mend : revolutionizing healthcare to save lives and transform the industry

https://librarycatalogue.vch.ca/en/permalink/catalog119071
Author
Toussaint, John
Gerard, Roger A
Adams, Emily
Call Number
W84 T68 2010
Location
Richmond Hospital
Lions Gate Hospital
Vancouver Community
Title
On the mend : revolutionizing healthcare to save lives and transform the industry
Author
Toussaint, John
Gerard, Roger A
Adams, Emily
Responsibility
by John Toussaint and Roger A. Gerard ; with Emily Adams
Place
Cambridge, MA
Publisher
Lean Enterprise Institute
Year Published
2010
Physical Description
vii, 181 p.
Subjects
Health Care Reform--United States
Medical care, Cost of--United States--Evaluation
Organizational behavior
Lean manufacturing
Notes
Includes index
ISBN
9781934109274
1934109274
Format
Book
Location
Richmond Hospital
Lions Gate Hospital
Vancouver Community
Call Number
W84 T68 2010
Less detail