To Comfort Always is an award-winning basic primer for nurses on how to care for patients at the end-of-life. This book is a guide to understanding the needs of both patients and families and the important role nursing plays in addressing those needs providing the reader with a framework that defines the nursing role in terms of the skilled clinician, the advocate and the guide. This updated edition provides readers with new content specifically on chronic illness and dementia..
Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The Vroom, Yetton, and Jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communication -- Conflict resolution -- Time management -- Change facilitator -- Teacher -- Team builder -- Interviewer -- What is an interview? -- Performance appraiser -- Creativity -- Diversity -- Ethics